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FEATURE COMPARISON

PBX as a Service compared to traditional PBX and telephony

Biz VoIP as a Service Traditional PBX Standard Landline
Music on Hold check check cross
Call Transfer check check cross
Caller Queue check Varies cross
Voice Menu check Varies cross
Other Features Include
Up to Unlimited Lines check cross cross
Free Internal Calls check check cross
Voicemail check Varies Varies
Call Recording check Varies cross
Conferencing check Varies cross
Ring Groups check check cross
External Transfer check cross cross
Call Monitoring check cross cross
The bottom line
Monthly Costs Minimal, flexibly scaled to usage Contractual $35+ per line plus leasing costs $35 / line
Landline Calls 12c Untimed

25c—40c connection

plus 25c—40c / minute

Mobile Calls 18c / minute

50c connection

plus 45c / minute

Typical Projected ROI Under 6 months ~ 5 Years N/A
Scalability Scales from 2 handsets
up to thousands
Limited by hardware capacity Limited by local infrastructure

Limitless possibilities at a fraction of the cost

3rd party costs are based on an average of competitor offerings, current as at January 2012. ROI projections are based on typical figures for an average call volume and average small business. Some advanced features such as CRM integration are only available with the call centre edition.

PBX AS A SERVICE FEATURE SUMMARY

Hundreds of features you’ll wonder how you ever lived without

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Cloud Hosted

No purchasing, maintenance or upgrades to worry about. It’s all the good parts of a PBX, without the bad. Your PBX is hosted on our Brisbane based cloud infrastructure.

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Multi-Site Capable

Whether you have multiple offices or just want to be able to work from home, your PBX can span as many locations as you like you can call from anywhere with broadband.

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Powerful Reporting

Report on individual staff, departments, offices, call destinations, call lengths, time to answer and more. Powerful and flexible reporting is included as standard.

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Easily Configurable

Manage your PBX from your web browser using our easy to use configuration interface. Redirect your phone numbers, drop in a holiday message and more with a click.

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Seamlessly Integrated

Connect your PBX to Telco Experts Biz VoIP for integrated “click to dial”, live extension status display and countless other unified communication features.

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Call Quality Guaranteed

We guarantee that your calls will sound the same or better than a traditional PBX. We operate a high quality national network that provides industry leading call quality and consistency.

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Highly available, Extremely reliable

Your PBX is hosted on our “N+1” cloud network. Which is built to be immune to power, equipment and connectivity failures, with complete redundancy from end-to-end.

KEY BUSINESS BENEFITS

You’ll wonder how you ever got by without one

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Never Miss a Call

Utilize a combination of PBX as a Service’s features to ensure your customers calls always reach you. IVR Menu’s, Queues and Voicemail ensure your customers never hear an engaged tone.

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Minimal Upfront Investment

Unlike traditional systems, PBX as a Service requires no additional cabling and there’s no PBX hardware to install. The only new equipment you need is phone handsets.

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Ongoing Maintenance Included

Your PBX as a Service is hosted in the cloud, which is maintained by our expert technicians. There’s no onsite maintenance to be performed, which means no ongoing maintenance costs to you.

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A Future-proof Investment

Ongoing updates are included as standard with PBX as a Service, so the system will never become outdated. We operate on a two week release cycle for new features.

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Quick and Easy Deployment

Typical deployment for PBX as a Service is within 7 business days. All you need to do is plug in your pre-configured phones and start making calls.

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At the Forefront of Current Technology

Keep ahead of the competition by utilising the latest in business communication technology. Our industry leading feature set will give you the edge.

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Part of an Integrated Solution

PBX as a Service is part of an integrated communications suite for business that includes Fax, SMS, Post and more. Streamline all of your communications into a single, unified solution with seamless integration and compatibility.

WHY CHOOSE Biz VoIP PBXaaS

The benefits speak for themselves

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Better Presence

Wow your customers with the unbeatable corporate image only a high quality PBX can provide.

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More Features

PBX as a Service provides all the features of a top of the line PBX plus many brand new ones.

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Work Smarter

Help your staff manage time better and improve business workflows with call queues and voice menus.

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More Reliable

Rest assured that your PBX will be 100% working all the time, thanks to our N+1 redundant cloud infrastructure.

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The solution you’ve been searching for…

PBX as a Service GIVES YOU THE POWER you need to revolutionise your business. With MORE FEATURES at your fingertips you’ll obtain a new level of CONTROL OVER YOUR CALLS. This will lead to improved CUSTOMER SATISFACTION, not to mention
HAPPIER STAFF and

MORE PRODUCTIVITY.

Biz VoIP provides high quality PBX services to HUNDREDS OF AUSTRALIAN SMALL BUSINESSES just like yours. We pride
ourselves on our service’s UNMATCHED RELIABILITY and offer a 99.99% service level agreement, along with our CALL QUALITY
GUARANTEE
.

HIGH QUALITY HANDSET OPTIONS

High quality equipment ensures the best quality experience

CISCO SPA525G2

Executive or busy receptionist…

CISCO SPA525G2

5 Lines HD Audio
Colour Screen WiFi
Bluetooth HQ Speakerphone
Txfer / Hold / Mute /etc Unsurpassed Quality
3 Year Warranty Ethernet Passthrough
CISCO SPA504G

High quality at a low price…

CISCO SPA504G

4 Lines HD Audio
Caller ID Ethernet passthrough
Backlit display HQ Speakerphone
Txfer / Hold / Mute /etc Unsurpassed Quality
1 Year Warranty Headset support

Expansion Module

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Expansion Module

Adds 32 additional buttons for one touch transfer and
speed dial. Also shows status of extensions at a glace.
Up to two per phone can be connected.

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Cordless Phones

Connect mobile handsets to your PBX for use in non
fixed position working environments. Enable mobility
while maintaining full feature functionality including
hold, transfer and conferencing capabilities.

A WIDE RANGE OF CONNECTION OPTIONS

Connect in the office, around the office, or on the go

iPhone, iPad and Android Compatible

Connect on the go, or around the office with our Smartphone integration feature.
Full functionality including video calling is provided directly on your mobile phone.
Using 3G/4G or WiFi to connect you can make and receive calls directly through your
PBX without using calls on your mobile plan*
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* When used as directed, not available in all areas

Conference Phones

Connect seamlessly in the board room

Host seamless inter office and customer conference calls using PBX as a
Service’s built in conferencing capability with one of our integrated
conference phone options. Supports both dial in conferencing as well as
internal and external ‘bridged’ call conferencing. Scalable to any size
meeting room with OmniSound technology and remote microphone add on
options. Video options also available.
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Headsets

Headsets

Neural is a Plantronics partner and we offer their full range of Plantronics headsets, certified for use with our phones. Options include wired and wireless with premium and budget options for each.

Many other handset options available, please contact our sales team for more information.

find-more-

Find out how much your company can save today and upload you phone bill for us to perform a complete bill analysis for you!!!! or email your bill to

marek@telcoexperts.com.au

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